What We Collect and Where
Our website uses several different forms that can be used to request information about or procurement of products, and services. From these forms, we collect the following information:
- Customer’s contact information
- Unique identifiers
- Financial information
- Live Chat Messages
Graphite does not intentionally gather personal data about visitors who are under the age of 13.
Graphite does not view the files that you upload, download or store using our service, and does not monitor or disclose any information regarding your specific files and data without your permission, unless required by law applicable to Graphite, or in accordance with this policy and our terms of service.
How Secure is the Information We Collect?
Graphite is committed to industry best practices approaches concerning security measures to prevent the loss, misuse and alteration of the information in our possession. Credit Card information is encrypted during transmission, and our company databases are accessible only by persons who have entered into and are bound by a confidentiality and nondisclosure agreement with Graphite Wellness Solutions, LLC.
To protect your account information and data, please keep your passwords private.
We use customer information to send via email pertinent administrative communications regarding their accounts or our services. This information will not be used in a manner different than the purpose for which it was originally collected, unless Graphite has first obtained your consent to do so.
A Customer may, at any time, choose to correct or update the information they have submitted to Graphite by updating their account on our website. If you cancel your account, your personal data and other information may be retained in our archive or backup records; however, credit card numbers are not retained.
We may ask visitors to enter credit card or account information through www.MyGraphite.com. Credit card information is encrypted for its protection prior to its transmission over the Internet. We collect this information on a transaction-by-transaction basis. We will not authorize the release of the information with anyone not directly involved in processing the transaction. This information may be encrypted and stored for logging purposes in accordance with applicable regulatory requirements.
Graphite also collects general information about visits to our websites. This information includes parameters such as the number of visits and browser details. No personal details are present in this data and it is utilized for the sole purpose of better understanding website usage to improve user experiences.
Links to Third Party Sites
The Graphite Wellness Solution websites may contain links to other sites that are not under our control. These websites have their own policies regarding privacy, and you should review those policies prior to using the websites. Graphite has no responsibility for linked websites and these links are provided solely for the convenience and information of users.
All information collected by Graphite is used for purposes of facilitating our services, providing support to users, improving our services, and administration. We will not sell or market the email addresses or other collected personal information of our customers to any third parties not affiliated with us.
Contacting Graphite Wellness Solutions
If you have questions about this policy please contact Graphite using one of the following options:
Graphite Wellness Solution LLC
9801 Fall Creek Rd
Indianapolis, IN 46256
Revisions To The Privacy Statement
Graphite Wellness Solutions, LLC reserves the right in its sole discretion to revise, amend, or modify this policy and our other policies at any time and in any manner. Notice of any revision, amendment, or modification of this policy will be posted on the Graphite Wellness Solution websites, and a user’s continued use of the service and the websites will signify agreement to such changes.
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